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So called " knowledge work " is seen as integral to post-industrial society and, for some, information and communications technologies (ICTs) are critical enablers of the associated practices. Many still propose the technologically deterministic route of rolling out ICTs and expecting that users will, and indeed can, " download " what they know into a(More)
It has been argued that the rise of professions in society has been on the increase for over a century, to the extent that they are seen as integral to post-industrial society. Yet, within information systems minimal research has considered users as professionals. Instead, professions and professionalism as units of analysis have usually been intertwined(More)
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