Ben Diamond

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This article may be used for research, teaching and private study purposes. Any substantial or systematic reproduction, redistribution , reselling , loan or sub-licensing, systematic supply or distribution in any form to anyone is expressly forbidden. The publisher does not give any warranty express or implied or make any representation that the contents(More)
In emergency domains like fire services, the need for support systems enabling instant mobile access to mission-critical knowledge from different heterogeneous knowledge sources has increased significantly during the past years. A comprehensive socio-technical study that focuses on the current state of working and on the needs of the people working in fire(More)
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