Bas Raijmakers

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This paper shows how we can take inspiration and use techniques from documentary film in pursuing user research. Documentary filmmaking has a long history of portraying everyday life in ways that leave the erratic, elusive fabric of the everyday intact. This may be valuable as interaction design currently embraces issues of engagement, expression and(More)
In this paper we present our work in the design of ubiquitous social experiences, aiming to foster group participation and spontaneous playful behaviours in a city environment. We outline our approach of design for emergence: to provide just enough of a game context and challenge for people to be creative, to extend and enrich the experience of play through(More)
This paper investigates a research process focusing on the unpredictable collective and individual user behaviours which can emerge in ubiquitous social games. The fundamental premise of our research is that emergent interactions can both enrich the user experience and inform the design process of ubiquitous social applications, revealing creative(More)
One of the core issues for service design is to put users in the centre of design activities. Service designers use various empathic research methods, often loosely referred to as being ethnographic methods. Some of these methods should not be viewed as ethnography, whereas some should. Some of the rigour of academic ethnographic methods has been lost in(More)
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