Barbara E. Holder

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Designers of commercial aviation flight decks have recently begun to consider ways to reduce or eliminate the use of paper documents in flight operations. Using ethnographic methods we describe the cognitive functions served by the paper-use practices of pilots. The special characteristics of flight deck work give a distinctive quality to pilots' paper-use(More)
A large fraction of flight operations in the global commercial aviation system are conducted using a mixture of English and some other language(s). We examine the institutional factors that create this situation and the language practices adopted by non-native English speaking pilots to adapt within a complex ecology of constraints on language usage. We(More)
Conceptual models are one of many resources available to pilots for making sense of the flight environment. In this paper we describe the conceptual models a pilot uses, in interviews, to explicate his encounter with a mountain wave while flying an Airbus airplane on the line. In the discourse four models emerge: mountain wave, thrust to control speed,(More)
and Philosophy, all who share an interest in language. We feature papers related to language and cognition distributed via the World Wide Web) and welcome response from friends and colleagues at UCSD as well as other institutions. Please visit our web site at If you know of others who would be interested in receiving the newsletter, you may add them to our(More)
It has been proposed that computer-based technologies will soon replace paper documents in the commercial airline flight deck. This article describes the nature of paper-use practices in the present-day flight deck. We hope that an improved understanding of the roles currently played by paper documents will contribute to more effective design of the systems(More)
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