Balsam Al-Dabbagh

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The ubiquity of Information and Communication Technologies (ICTs) in work settings has changed the way employees behave. ICTs such as smartphones, email and social media makes employees more connected than has ever been possible. The degree of ICT connectivity can create a positive as well as a negative impact on employees’ productivity. In this context,(More)
Mobile technologies are giving rise to significant changes in the way that organisations operate and conduct business. However, up to now no existing online accounting service has been delivered via a mobile channel. While there is a business interest in extending online accounting to mobile devices there is scarce empirical research examining the user(More)
Due to the rise of adoption of mobile technologies, a New Zealand based firm proposed an interest in extending their online accounting service to a mobile channel. While there is awareness in extending online accounting to mobile devices there is scarce empirical research examining the user requirements and challenges associated with the development of(More)
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