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Reconceptualizing Organizational Routines as a Source of Flexibility and Change
In this paper, we challenge the traditional understanding of organizational routines as creating inertia in organizations. We adapt Latour's distinction between ostensive and performative to build aExpand
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Building Process Theory with Narrative: from Description to Explanation
Narrative is especially relevant to the analysis of organizational processes because people do not simply tell stories—they enact them. Narrative data have surface features that are useful forExpand
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Organizational Routines as a Unit of Analysis
Organizational routines can be conceptualized as generative systems with internal structures and dynamics. In this paper, we propose three different ways that organizational routines can beExpand
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Designing routines: On the folly of designing artifacts, while hoping for patterns of action
Using the example of a failed software implementation, we discuss the role of artifacts in shaping organizational routines. We argue that artifact-centered assumptions about design are not wellExpand
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Organizational Routines as Grammars of Action
The authors wish to thank Stephen Barley, Michael Cohen, Connie Gersick, Barbara Lawrence, Lance Sandelands, Robert Sutton, Burt Swanson, Karl Weick, Elaine Yakura, and the anonymous ASO reviewersExpand
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Getting comfortable with the numbers: Auditing and the micro-production of macro-order
Abstract Field observations of two audit engagements are used to interpret auditing as a ritual which transforms the financial statements of corporate management from an inherently untrustworthyExpand
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Sequential Variety in Work Processes
This paper introduces the concept of sequential variety as a way to measure variability in the sequence of steps used to perform a work process. There is reason to expect that such variability mayExpand
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Narrative Networks: Patterns of Technology and Organization
This paper introduces the narrative network as a device for representing patterns of “technology in use.” The narrative network offers a novel conceptual vocabulary for the description of informationExpand
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Tools for inventing organizations: toward a handbook of organizational processes
The paper describes a new project intended to provide a firmer theoretical and empirical foundation for such tasks as enterprise modeling, enterprise integration, and process re-engineering. TheExpand
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Dynamics of Organizational Routines: A Generative Model
This paper introduces a generative model of organizational routines and their change over time. The model demonstrates that variation and selective retention of patterns of action are necessary andExpand
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