• Publications
  • Influence
The GOMS family of user interface analysis techniques: comparison and contrast
TLDR
This article compares and contrasts four popular variantsof the GOMS family (the Keystroke-Level Model, the original GomS formulation, NGOMSL, and CPM-GOMS) by applying them to a single task example. Expand
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Predictive human performance modeling made easy
TLDR
This paper introduces a suite of new tools that allow a UI designer to mock up an interface as an HTML storyboard, demonstrate a task on that storyboard and automatically produce a consistent KLM of that task that runs in the ACT-R cognitive architecture. Expand
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Using GOMS for user interface design and evaluation: which technique?
TLDR
We provide an integrated view of GOMS models and how they can be used in design and provide guidance to practitioners about which variant to use for different design situations. Expand
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Extensions of GOMS analyses to expert performance requiring perception of dynamic visual and auditory information
  • B. John
  • Computer Science
  • CHI '90
  • 1 March 1990
TLDR
This paper describes the task, heuristics for constructing the GOMS models of telephone toll and assistance operators, and parameters for making quantitative predictions of performance time. Expand
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Tracking the effectiveness of usability evaluation methods
TLDR
We present a case study that tracks usability problems predicted with six usability evaluation methods (claims analysis, cognitive walkthrough, GOMS, heuristic evaluation, user action notation, and simply reading the specification) through a development process. Expand
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Project Ernestine: Validating a GOMS Analysis for Predicting and Explaining Real-World Task Performance
TLDR
We compare the worktimes of telephone company toll and assistance operators on two different workstations and validate a GOMS analysis for predicting and explaining real-world performance. Expand
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TYPIST: A Theory of Performance in Skilled Typing
  • B. John
  • Computer Science
  • Hum. Comput. Interact.
  • 1 December 1996
TLDR
TYPIST is a TheorY of Performance In Skilled Typing built within the framework of the Model Human Processor. Expand
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The GOMS Family of Analysis Techniques: Tools for Design and Evaluation
TLDR
We provide an integrated view of GOMS models and how they can be used in design. Expand
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Linking usability to software architecture patterns through general scenarios
  • L. Bass, B. John
  • Engineering, Computer Science
  • J. Syst. Softw.
  • 15 June 2003
TLDR
Usability is an important quality attribute to be considered during software architecture design. Expand
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