B. Gallupe

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Agreement is an important social outcome often poorly handled by computer-mediated groups, presumably because the computer cannot transmit the necessary rich information. A recently proposed cognitive model suggests richness is not the key to social agreement and that group agreement can be generated by the exchange of anonymous, lean text information(More)
Business-IT alignment has become an important strategic imperative for organizations competing in an e-business world. Recent research (Reich and Benbasat 2000) indicates that building a shared understanding between business and IT executives is one way of strengthening this alignment. This paper describes a study that examines one aspect of the cognitive(More)
An exciting new concept is emerging in the area of decision support. This involves the development of computer-based systems for use by groups of people who are jointly responsible for making decisions. Known as “Group Decision Support Systems” (GDSS) they can be useful to committees, review panels, executive board meetings, task forces, and(More)
Within the practitioner literature, trust has often been noted as a key component for the success of knowledge management practices; however, trust is a very complex construct that has many different facets and definitions. This paper reviews the trust literature to create an understanding of the different types and bases of trust. These types and bases of(More)
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