Atanu K. Nath

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For measuring e-government success a well-founded theory is important which can help governments to improve their services and identify how effectively public money is spent. We propose using citizen satisfaction as a measure of egovernment success, as well as explore its relationships with e-government service quality. Three hypotheses have been formulated(More)
Agility, or the ability to respond quickly and effectively to market demands has become an important competitive tool in the manufacturing industry. Firms deploying global sourcing strategies have to balance the benefits of cost-effectiveness against the limitations of off shore productions. Improving supply chain performance is a key to achieving cost(More)
Online users’ concerns about collusive information exchanges and fears of violation of privacy rights of individuals have the potential to stem the even-flow of e-businesses. Misuse of information can also have a major strategic impact on a company, damaging its reputation, and limiting the trust it can foster in relationships with customers, employees,(More)
In this paper, a fuzzy expert system has been developed for categorizing service provider in e-government service center environment. On the basis of data to be collected through case studies carried out within service center, the categories has been derived for service providers based on demographic, experience, and behavioral attributes. The fuzzy expert(More)
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