Ashok Pon Kumar

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Efficiency is critical to the profitability of software maintenance and support organizations. Managing such organizations effectively requires suitable measures of efficiency that are sensitive enough to detect significant changes, and accurate and timely in detecting them. Mean time to close problem reports is the most commonly used efficiency measure,(More)
A significant amount of energy is wasted by electrical appliances when they operate inefficiently either due to anomalies and/or incorrect usage. To address this problem, we present SocketWatch - an autonomous appliance monitoring system. SocketWatch is positioned between a wall socket and an appliance. SocketWatch learns the behavioral model of the(More)
Online social networks can be viewed as implicit real world networks, that manage to capture a wealth of information about heterogeneous nodes and edges, which are highly interconnected. Such abundant data can be beneficial in finding and retrieving relevant people and entities within these networks. Effective methods of achieving this can be useful in(More)
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