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A modern enterprise is a heavily wired and networked socio-technical system where multiple components play in symphony to yield a competitive position in the ear of digital economy. While the underling communication and interaction systems facilitate knowledge workers to carry out the enterprise mission and furnish service to the society, there are many(More)
Instant messaging (IM) technologies are being rapidly deployed in the workplace. Current studies largely focus on the adoption of IM and how IM is used. Little research has been conducted to understand the potential impact of using IM in the workplace. This paper theorizes and empirically tests how the frequency of IM interruptions and the position power of(More)
A panel session on e-mail management was organized at ICIS 2005 in Las Vegas, Nev. The panelists provided perspectives from industry as well as academia and discussed various problems in e-mail management, research methodologies to address these problems, various research opportunities, and an integrative framework for research on e-mail management. This(More)
Instant messenger is being rapidly deployed in the workplace. Current studies largely focus on the adoption of IM and how IM is used. Little research has been conducted to understand the potential impact of using IM in the workplace. This paper contributes to the literature on Instant Messaging and task performance by theorizing and empirically testing how(More)