Arthur Vetter

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This articledescribes theexperiences of conducting an enhanced Social BPML ab.T he basic idea of aS ocial BPML ab is ac ases tudy centereda round af ictitious company, where student groups from different locations allo ver thew orld aret akingp art. Thus,c omputer-supported collaborationa nd modern communication toolsa re essential for its success. In(More)
IT services built from cloud applications are subject of several maintenance operations like upgrades, reconfigurations, or redeployments. Monitoring those changes is crucial to detect operator errors, which are a main source of service failures. Another challenge, which exacerbates operator errors is the increasing frequency of changes, e.g. because of(More)
In diesem Beitragw ird einF orschungsvorhabenb eschrieben,u mS törungen in IT-Systemenu nd Service Level Agreement Verletzungen aufgrund von IT Changes zu verhindern. Dazu wird einK ontrollsystema uf Basis von Change Plänen entwickelt, welches diea ktive Kontrollev on ChangeD urchführungen und dessen Risiken ermöglichen und somit eine direkte Steuerung von(More)
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