Arne Könnecker

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This paper discusses how a process-centered knowledge management and coordination support approach can be used to create learning software organizations. We describe our extensions to the software engineering environment MILOS that allow us to model and interpret information needs that occur during project planning and enactment; this enables MILOS to(More)
This paper describes the development of an experience factory in an Australian organization involved in the field of telecommunications. Faced with improvement needs, in 1998 the organization placed special attention on approaches to support improvement activities. Towards the end of 1998 a project was started between the company and the Centre for Advanced(More)
This paper describes the development of an experience factory in an Australian organization. Information structures were well developed and used in the daily work of the organization. This included the use of network technology as well as the personal interaction between department members. Highly motivated personnel drove improvement via new techniques,(More)
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