Arne Henne

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Our primaty concern is innovation in business processes, especially with focus on how to analyze occurrences of radical rnnovation as a result of Business Process Redesign (BPR) pr0Ject.s. BPR is a new field. and there has so far been little development of theories and methodology in the area. Important questions we address are: can BPR and innovatlon in(More)
At the Environmental Medical Consulting Centre 1677 consultations were carried out in 1991. The centre is established at the Medical Institute of Environmental Hygiene in Düsseldorf. There were 1129 (68%) short questions and 309 (18%) detailed consultations by phone or by letter. The most of the questions were asked by the general population. Other(More)
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