Anthony K. P. Wensley

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Enterprise resource planning (ERP) systems not only have a broad functional scope promising to support many different business processes, they also embed many different aspects of the company’s organizational memory. Disparities can exist between those memory contents in the ERP system and related contents in other memory media, such as individuals’(More)
Enterprise Resource Planning (ERP) systems implementations undertaken all over the world have resulted and continue to result in significant organizational change. Organizations adopt ERP systems to benefit from the underpinning (allegedly) best practices, the suppliers’ or sometimes consultants’ “recipes” for conducting successful business. Such practices(More)
Audit planning is a complex task which requires considerable expertise. An audit plan specifies both the procedures to be carried out and the extent to which these procedures should be applied. An audit plan is required to achieve a defined level of assurance that errors of a given level will be detected. Further, overall goals relate to cost, time and the(More)
The thread we develop in this paper is that best practices cannot simply be transferred. Organizational memory mismatches form the core of our metaphorical lens to surface understandings of what goes wrong with such transfer and how people negotiate solutions. We provide an understanding of the ways in which the creation and implementation of ERP systems(More)
Deployment of health information technologies (HITs) provides home care units with the means to generate improvements in accuracy and timeliness of information required to meet dynamic patient demands and provide high quality patient care. Increasing availability of information can also facilitate organisational learning, which leads to the invocation of(More)
This paper investigates issues relating to the creation, maintenance and use of compled informaion systems such as Enterprise Resource Planning (ERP) systems. These systems may be considered to 'embed' rich knowledge concerning organizations and their environments. We investigate the notion of information systems embedding knowledge and conclude that the(More)
One of the key features of ERP systems is that they are claimed to bring with them a set of practices that should support the organization in achieving a variety of benefits through standardized ways of working that use integrated and real time information. During implementation and use, these practices need to be re-contextualized and in this process they(More)
Living Labs have been established as real-life pilot settings in which IT innovations are developed and validated. Once these steps have been completed, these innovations are ready to be moved out of the Living Lab environment into the real world. In many cases Living Lab innovations require not only technological but also socio-political and institutional(More)