Anssi Smedlund

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Platform research has expanded from management of technology domains towards the service of a business. Any kind of venue – physical or virtual-enabling a one-sided, two-sided or multi-sided market can be thought of as a platform. Digital platforms compete against each other and some become successful while others fade away. Platform cannot be managed in a(More)
Service activities are important in most of today's businesses. For this reason, decision makers need to place emphasis on service-oriented development and service innovations, as well as knowledge transfer and the sharing of service business-related capabilities to increase their competitiveness. This study sheds light on the processes and dynamics of(More)
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