Learn More
The Finnish municipal open care service in Turku applied mobile communication technology in order to cut costs and increase the efficiency of its elderly care. The home help staff was given a number of Nokia Communicators for the purpose of ordering groceries for their elderly and disabled customers. In this paper we present and discuss our empirical(More)
In December 2000, the municipal social service department of the city of Turku, Finland, outsourced its open care grocery shopping to an online grocery retailer. Prior to the implementation of the online service, the open care employees had taken care of grocery shopping for all those customers who were not able to do it themselves. The city officials(More)
This paper reports on a trial where a group of university students were given the opportunity to use high-end PDAs for their time management needs during two months. The purpose of the study was to gain insight through the fresh eyes of mostly novice users of electronic calendars; insight that could be used to propose improvements to current mobile digital(More)