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The Finnish municipal open care service in Turku applied mobile communication technology in order to cut costs and increase the efficiency of its elderly care. The home help staff was given a number of Nokia Communicators for the purpose of ordering groceries for their elderly and disabled customers. In this paper we present and discuss our empirical(More)
Despite the penetration of mobile phones in the world the number of mobile services in actual use is – besides voice calls and SMS – rather few. In the study at hand, the authors describe users of mobile phones and mobile services and build the basis for segmentation of the consumer market based on a large random sample of the population. Selecting the(More)