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In this paper we investigate the problems and potential solutions to the effective establishment of HCI and usability in India and China. Our discussion is motivated by five years of collaboration with relevant bodies in both countries through EU-funded projects encouraging the development of a usability culture in academic and industrial sectors. In order(More)
Typing in an Indian language is currently not an easy task. Significant training is required before one can achieve an acceptable speed and only professional typists make the investment. Part of the complexity arises due to the structure of Indic scripts and large number of characters in each script. Solutions to input text in Indic languages have been(More)
This paper presents a method and results of an ethnographic study aimed at building an understanding of Automatic Teller Machine (ATM) adoption in Mumbai, India. The study combined field observations and semi-structured interviews ðN ¼ 43Þ of early ATM adopters, bank customers who do not use ATMs, and people who used the ATM for the first time as part of(More)
Mobile phone subscriptions in India crossed the 415 million mark in May 2009. Yet, the unavailability of a usable Indian language text input systems in mobile phones prevent people from using simple applications like the SMS and phonebook in their own language. This paper proposes " Saral " , a new onscreen Devanagari text input system for mobile phones. It(More)
This SIG will facilitate a debate concerning how best to support the development of indigenous HCI in developing countries, both as part of education and training systems and within industrial practice. 1 Background There are signs of a new world economic and political order, where countries like Brazil, China, India and South Africa are emerging key(More)
Socialisation is an important conduit of information and particularly so in developing countries. However, People Living with HIV/AIDS (PLHA) tend to socialize less among themselves as well as among others because of stigma [1]. Some PLHA avoid social functions because such functions disturb their ART (Antiretroviral Therapy) schedules. Others avoid it(More)
In this paper, we aim to relate the design of WhatsApp with its adoption in developing countries and inform the design of future products. In the last two and a half years, a large number of 'emergent users' in India, have adopted WhatsApp. They have been able to do 'account holding' tasks with a greater ease, which means they establish social online(More)