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Under the constraints of limited medical resources and severe competition among hospitals, administrators have begun to pay attention to the opportunities of cost reduction and quality improvement in hospital management, in order to find methods to increase hospital revenue and improve service quality. The operating room should be one of the most important(More)
the past, the process capability index (PCI) was the only one used in on-line quality management; there were no researches on off-line applications, such as product design or process planning. In using conventional PCI for off-line application, designers normally established the process mean close to the design target, and minimized the process variance so(More)