Angelo Martella

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Kraft [1] defines the User Experience - UX - as the set of sensations that the end user feels using a product. These sensations dominate so much the UX curve, to generate spikes or dips depending on how positive or negative such feelings are. The UX, therefore, represents a likelihood index of the user willing to continue to use a product. Ansuini [2](More)
The reference context in which companies operate is often characterized by a high level of complexity. Any attempt aimed to represent such complexity can be facilitated by referring to appropriate semantic knowledge bases, able to structure the domain concepts along with the relationships between them. Such consideration can be particularly applied to the(More)
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