Ana Cristina Garcia

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This document summarizes the e-Gov ontology developed to support web agents to assist citizens to deal with the up growing services and information delivered in e_gov sites. We emphasized the role played by government agencies when become digital. This bias perspective will increase the effectiveness of computational agents finding their way around to(More)
Many knowledge acquisition approaches have been proposed to minimize the cognitive effort in knowledge-based system construction. The knowledge acquisition approach proposed here put together the user interaction benefits of semiformal modeling and the computational benefits of formal modeling. Our approach defines a method where the designer first(More)
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