Amy Van Looy

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We built and tested a decision tool that organisations can use to properly select one business process maturity model (BPMM) out of many maturity models. This prototype consists of a novel questionnaire with decision criteria for BPMM selection, linked to a unique data set of 69 BPMMs. 14 criteria were defined by an international Delphi study, and weighed(More)
A conceptual framework and classification of capability areas for business process maturity Amy Van Looy a b , Manu De Backer a b c d & Geert Poels b a Faculty of Business Administration and Public Administration – Department of Management and ICT, University College Ghent, Ghent, Belgium b Faculty of Economics and Business Administration – Department of(More)
This article recalls the business process discussion between Carr, who stated that IT does not matter, and Smith and Finger, who proclaimed the opposite. In the end, both visions agreed that IT (or process deployment) counts, but must follow the business strategy (or process modeling). The present study broadens the discussion towards business process(More)
The importance of maturity models and business process management (BPM) is already recognized, resulting in many business process maturity models (BPMMs) to progress in BPM. Nonetheless, practitioners have no overview of existing BPMMs and their differences, which makes an informed choice difficult. Choosing the right model is, however, important, as our(More)
  • Amy Van Looy
  • Springer Briefs in Business Process Management
  • 2014
Want to get experience? Want to get any ideas to create new things in your life? Read business process maturity a comparative study on a sample of business process maturity models springerbriefs in business process management now! By reading this book as soon as possible, you can renew the situation to get the inspirations. Yeah, this way will lead you to(More)