Alfredo Bolt

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Process mining techniques enable the analysis of processes using event data. For structured processes without too many variations, it is possible to show a relative simple model and project performance and conformance information on it. However, if there are multiple classes of cases exhibiting markedly different behaviors, then the overall process will be(More)
Over the past decade process mining has emerged as a new analytical discipline able to answer a variety of questions based on event data. Event logs have a very particular structure; events have timestamps, refer to activities and resources, and need to be correlated to form process instances. Process mining results tend to be very different from classical(More)
The number of events recorded for operational processes is growing every year. This applies to all domains: from health care and e-government to production and maintenance. Event data are a valuable source of information for organizations that need to meet requirements related to compliance, efficiency, and customer service. Process mining helps to turn(More)
This paper addresses the problem of comparing different variants of the same process. We aim to detect relevant differences between processes based on what was recorded in event logs. We use transition systems to model behavior and to highlight differences. Transition systems are annotated with measurements , used to compare the behavior in the variants.(More)
Business Process Intelligence (BPI) is an emerging topic that has gained popularity in the last decade. It is driven by the need for analysis techniques that allow businesses to understand and improve their processes. One of the most common applications of BPI is reporting, which consists on the struc-tured generation of information (i.e., reports) from raw(More)
A relevant topic in business process management is the ability to predict the outcome of a process in order to establish a priori recommendations about how to go forward from a certain point in the process. Recommendations are made based on different predictions, like the process remaining time or the process cost. Predicting remaining time is an issue that(More)
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