Alexildo Velozo Vaz

We don’t have enough information about this author to calculate their statistics. If you think this is an error let us know.
Sorry, we do not have enough data to show an influence graph for this author.
Learn More
This work describes two deployments of wikis in a Brazilian mining company, in order to improve work process in a collaborative way. In the first case, a wiki was developed to replace a glossary as part of engineering standardization. In the second case, the purpose was to improve scripts used by help-desk attendants in a Shared Services Center (SSC). We(More)
  • 1