Alexandra Winter

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The IBM System z9e introduces the enhanced book availability (EBA) feature to reduce the number of planned system outages. Included as part of the EBA feature is the concurrent book replacement (CBR) function, which allows a single book in a multi-book server to be concurrently removed from the system in order for service personnel to perform a repair or to(More)
Despite a plethora of recommendations for personalization techniques, such approaches often lack empirical justification and their benefits to users remain obscure. The study described in this paper takes a step towards filling this gap by introducing an evidence-based approach for deriving adaptive interaction techniques. In a dialogue experiment with 36(More)
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