Alessandro Ebranati

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This report has been submitted for publication outside of ITC and will probably be copyrighted if accepted for publication. It has been issued as a Technical Report for early dissemination of its contents. In view of the transfer of copyright to the outside publisher, its distribution outside of ITC prior to publication should be limited to peer(More)
The paper presents an empirical research whose goal is to study the interaction between a Case-Based Reasoning (CBR) system and users without knowledge of CBR. This interaction, that here is called CBR naïve interaction, can occur frequently in web-based CBR systems and consequently in CBR-based e-commerce systems. The research was led during the usability(More)
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