Different studies in the context of information systems and information technologies (IS/IT) support the idea that these resources may contribute to develop competitive advantages and to improve organizational performance. To accomplish such benefits, IS/IT resources must be combined with some other organizational elements. Although the necessary… (More)
This article draws on three different streams of knowledge creation theory to devise a model that provides guidelines for articulating a KM strategy based on organizational memory. This strategy is intended to achieve effective knowledge diffusion across space and time while preventing loss of knowledge appropriability.