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This paper describes a new theory called a theory of media synchronicity which proposes that a set of five media capabilities are important to group work, and that all tasks are composed of two fundamental communication processes (conveyance and convergence). Communication effectiveness is influenced by matching the media capabilities to the needs of the(More)
Acknowledgment. We would like to thank Frank Schmidt and Jose Cortina for their helpful assistance in designing the meta-analysis procedure, and Bob Bostrom, Rick Watson, Dale Goodhue, George Marakas and the associate editor and the reviewers for helpful comments and insights on previous drafts. Abstract Many previous papers have lamented the fact that the(More)
Organizations often build groups with members from different areas so that a wider range of information and opinions can be considered. When members of such groups share the information they have, the group as a whole can access a larger pool of information than any one member acting alone, potentially enabling them to make better decisions. This experiment(More)
T o understand the impact of social capital on knowledge integration and performance within digitally enabled teams, we studied 46 teams who had a history and a future working together. All three dimensions of their social capital (structural, relational, and cognitive) were measured prior to the team performing two tasks in a controlled setting, one(More)
SuSan a. Brown is an associate Professor in MIS and a McCoy-rogers Fellow in the Eller College of Management at the university of arizona. She received her Ph.D. from the university of Minnesota and an MBa from Syracuse university. her research interests include technology implementation, individual adoption, computer-mediated communication,(More)
M edia richness theory argues that performance improves when team members use " richer " media for equivocal tasks. This experiment studied the effects of media richness on decision making in two-person teams using " new media " (i.e., computer-mediated and video communication). Media richness was varied based on multiplicity of cues and immediacy of(More)