Alan Gaitenby

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A recent Pulitzer Prize winning novel, Steven Millhauser's Martin Dressler, 1 tells the story of Martin Dressler, an entrepreneur in the late Nineteenth century in New York City. Dressler makes his fortune in real estate, designing and constructing ever larger and more grandiose buildings in different areas of Manhattan. 2 Each construction project is(More)
This poster is showing that process definitions can be effective in specifying and guiding Online Dispute Resolution (ODR) to facilitate effective interactions and mediation among disputants. Simply specifying these interactions is not sufficient to assure that the mediator and the participants are effectively engaged in performing their roles in such(More)
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