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Contemporary technology offers many benefits to older people, but these are often rendered inaccessible through poor software design. As the Internet increasingly becomes a source of information and services it is vital to ensure that older people can access these resources. As part of project funded by the UK government, a multidisciplinary team set out to(More)
C u r r e n t computer technol-q teners outside the person's close ogy offers severely physi-circle, however, it is extremely diffi-I ~ l b ~'~ cally impaired nonspeak-~ cult to accomplish such vital con-" ing people the potential to versational purposes as projecting "~l~" ' communicate by using a one's personality, acquiring a feel-b microcomputer or(More)
This paper discusses the use of theatrical techniques to communicate to designers the user requirements for IT interfaces-particularly those of " extreme users " such as older people. The methodology and processes of producing such material in a video form are described, together with the strengths and weaknesses of this approach. The paper concludes by(More)
Memory problems are often associated with the ageing process and they are one of the commonest effects of brain injury. Electronic memory aids have been successfully used as a compensatory approach to provide reminders to individuals with prospective memory problems. This paper describes the usability issues surrounding the development of a new memory aid(More)
We have investigated the possibilities of using theatre, including professional actors, scriptwriters and artistic directors, within requirements gathering, and usability testing, and for communicating the results of such work to the design community, or individual designers. The research on which we will report focuses on older people, but we believe that(More)
A proof of concept web search and navigation system was developed for older people for whom the Internet is seen as an alien territory. A joint industry/academia team deployed User Sensitive Inclusive Design principles, focusing on the usability of the interface for this user group. The search and navigation system that was developed was significantly(More)