Alan F. Newell

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In this paper, we describe why designers need to look beyond the twin aims of designing for the 'typical' user and designing "prostheses". Making accessible interfaces for older people is a unique but many-faceted challenge. Effective applications and interface design needs to address the dynamic diversity of the human species. We introduce a new design(More)
The UTOPIA project (Usable Technology for Older People—Inclusive and Appropriate) is focused on developing effective methods for the early involvement of older people in the development of information technology-related products for people aged 60 and over, and on providing industry with tools to assist in the development of information technology products(More)
C u r r e n t computer technol-q teners outside the person's close ogy offers severely physi-circle, however, it is extremely diffi-I ~ l b ~'~ cally impaired nonspeak-~ cult to accomplish such vital con-" ing people the potential to versational purposes as projecting "~l~" ' communicate by using a one's personality, acquiring a feel-b microcomputer or(More)
Contemporary technology offers many benefits to older people, but these are often rendered inaccessible through poor software design. As the Internet increasingly becomes a source of information and services it is vital to ensure that older people can access these resources. As part of project funded by the UK government, a multi-disciplinary team set out(More)
This paper discusses the use of theatrical techniques to communicate to designers the user requirements for IT interfaces particularly those of “extreme users” such as older people. The methodology and processes of producing such material in a video form are described, together with the strengths and weaknesses of this approach. The paper concludes by(More)
Memory problems are often associated with the ageing process and are one of the commonest effects of brain injury. Electronic memory aids have been successfully used as a compensatory approach to provide reminders to individuals with prospective memory problems. This paper describes the usability issues surrounding the development of a new memory aid(More)
The significant changes in the social, legal, demographic, and economic landscape over the past 10–15 years present enormous opportunities for the human–computer interface design community. These changes will have a significant impact on the design and development of systems for older and disabled people. This paper brings together a number of proposals to(More)
This research describes the development of a highly configurable word processing environment to alleviate some of the difficulties encountered by dyslexics when producing and reading text. It also describes a pragmatic, empirical methodology, closely involving dyslexic users, which has proved highly effective. All dyslexic subjects tested were able to use(More)
Although “User-Centred”, “Participatory”, and other similar design approaches have proved to be very valuable for mainstream design, their principles are more difficult to apply successfully when the user group contains, or is composed of, older and/or disabled users. In the field of design for older and disabled people, the “Universal Design”, “Inclusive(More)