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OBJECTIVE The consultation request process between primary care and specialty services often contains paper-based components that may be inefficient and difficult to track. Other barriers may include workarounds and communication breakdowns with the potential to adversely impact delivery of quality medical care. We investigated current challenges to the(More)
Comprehensively modeling large interactive applications for analysis and design is a daunting task. Yet this activity is critical to mastering the organization of the overall information and navigation architecture of a website, for example, and supporting design decisions that can ensure an optimal user experience. Over the past 20 years, several(More)
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