A longitudinal study at four companies provides valuable insights about the evolution of IT outsourcing relationships.
A popular commercial use of the Web is for business advertising. When companies set up their Web sites, their first goal is usually to advertise the products and services they offer. Applications of this kind are called " shop-front " applications. Most Web sites evolve from shop-front sites to providing some elements of interactivity. Customers can review… (More)
AbstrAct Choiceboards are Web-based systems that allow consumers to customize their orders. The study investigated factors that affect consumers' intention to use choiceboards. The research is based on Masons' theory and DeLone and McLean's model of information system use. It was found that intention to use is affected by overall satisfaction. In turn,… (More)