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Dance of the Call Bells: Using Ethnography to Evaluate Patient Satisfaction With Quality of Care
Ethnographic methods can provide insights into patients' perceptions of quality of care. We used ethnographic methods to examine problems related to answering patient call lights on one inpatientExpand
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An examination of ESI triage scoring accuracy in relationship to ED nursing attitudes and experience.
INTRODUCTION This research was designed to examine if there is a difference in nurse attitudes and experience for those who assign Emergency Severity Index (ESI) scores accurately and those who doExpand
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Research on the Frontlines of Healthcare
Background:Evidence-based practice is a common goal in hospitals, but learning about research so that the practice can be done is often challenging for clinicians.Objectives:The aims of this studyExpand
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Nonpunitive Medication Error Reporting: 3-Year Findings From One Hospital's Primum Non Nocere Initiative
Objective: To identify underlying practices and attitudes on medication error occurrences and reporting practices. Background: In response to a hospital-wide quality improvement initiative, a taskExpand
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The “Dance” Continues ... Evaluating Differences in Call Bell Use Between Patients in Private Rooms and Patients in Double Rooms Using Ethnography
Staff response to patient call bells is a communication issue that influences patient assessment of care quality and satisfaction. An ethnographic, grounded theory approach was used to examine nursesExpand
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Research on the Frontlines of Healthcare: A Cooperative Learning Approach
Background: Evidence-based practice is a common goal in hospitals, but learning about research so that the practice can be done is often challenging for clinicians. Objectives: The aims of this studyExpand
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