• Publications
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Contracts in Offshore Software Development: An Empirical Analysis
We study the determinants of contract choice in offshore software development projects and examine how the choice of contract and other factors in the project affect project profits accruing to the software vendor. Expand
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Research Note - The Role of Organizational Controls and Boundary Spanning in Software Development Outsourcing: Implications for Project Performance
We propose that boundary spanning between the vendor and the client moderates the relationship between formal controls instituted by the vendor on the development team and project performance. Expand
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The role of software processes and communication in offshore software development
Offshore software development is a new trend in the information technology (IT) outsourcing field, fueled by the globalization of IT and the improvement of telecommunication facilities. Expand
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The Asymmetric Benefits of Relational Flexibility: Evidence from Software Development Outsourcing
In this paper, the interacting effect of formal contracts and relational governance on vendor profitability and quality in the software outsourcing industry are examined. Expand
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Measurement Programs in Software Development: Determinants of Success
We measure success in metrics programs using two variables-use of metrics information in decision-making and improved organizational performance. Expand
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Research Note - On Vendor Preferences for Contract Types in Offshore Software Projects: The Case of Fixed Price vs. Time and Materials Contracts
We show that, on average, offshore vendors have higher profits associated with time and materials (T&M) contracts than fixed price (FP) contracts. Expand
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The Role of Contracts on Quality and Returns to Quality in Offshore Software Development Outsourcing
In this study, we examine how the different incentive structures inherent in two primary contract types—time and materials (T&M) and fixed price (FP)—influence the quality provided by the vendor in the software development outsourcing industry. Expand
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Certification in the Indian Offshore IT Services Industry
  • A. Gopal, G. Gao
  • Business, Computer Science
  • Manuf. Serv. Oper. Manag.
  • 1 July 2009
In this study we employ three competing theoretical frameworks---signaling, efficiency gains, and institutional theory---to analyze the motivations for a firm to acquire quality certification and the performance implications thereafter. Expand
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Contingent Effects of Quality Signaling: Evidence from the Indian Offshore IT Services Industry
We examine the heterogeneous returns to third-party quality signals in the context of the Indian software services industry. Expand
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Logic Pluralism in Mobile Platform Ecosystems: A Study of Indie App Developers on the iOS App Store
The software development field has inherently been identified with two field-level institutional logics, i.e., logic of the profession and logic of markets. Expand
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