A. Selçuk Güceglioglu

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Conventionally, process analysis is performed by following the traces of processes on the attributes of cost, time and product quality. Although process quality is a significant aspect it is frequently ignored in process analysis. In this paper, we present the results of the applications of the Process Quality Measurement Model (PQMM) and demonstrate the(More)
Process improvement in manufacturing sector traditionally starts with calculation of Cost of Quality. Cost of Quality calculation enables identification of the weakest links of the process that requires immediate attention, prioritization of improvement tasks and establishment of a baseline for these tasks. In the software field, process improvement(More)
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