A. M. Oudshoff

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Automatic knowledge discovery from texts (KDT) is proving to be a promising method for businesses today to deal with the overload of textual information. In this paper, we first explore the possibilities for KDT to enhance communication in virtual communities, and then we present a practical case study with real-life Internet data. The problem in the case(More)
In this paper, we explore the possibilities for Knowledge Discovery from Texts (KDT) to enhance communication in virtual communities in a practical case study with reallife Internet data. The problem is to manage the very successful virtual communities known as ‘clubs’ of the largest Dutch Internet Service Provider (ISP). A large part of this management is(More)
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