A. K. M. Najmul Islam

Learn More
This paper examines factors influencing post-adoption expectations toward an e-learning system. Following the expectation-confirmation based information system continuance theory, we use perceived usefulness as the surrogate of post-adoption expectations. Then, we propose a research model based on the prior literature where we hypothesize a number of(More)
A lightweight, industrially-validated instrument to measure user satisfaction and service quality experienced by the users of a UML modeling tool" (2010). ABSTRACT The research community has delivered many comprehensive instruments to measure user satisfaction and service quality. However, they may be tedious to deploy in industrial settings, often leading(More)