We don’t have enough information about this author to calculate their statistics. If you think this is an error let us know.
Learn More
The impact of desktop videoconferencing (DVC) upon interpersonal communication are explored to determine if this communicative context affects the processes required for effective communication. Twenty undergraduate participants acted as Clients during a stimulated service encounter (The Travel Game) in one of two contexts, DVC or face-to-face. The content(More)
  • 1